Fertile Ground for Scammers

Be on high alert for scammers during this period of uncertainty and heightened anxiety.

by Tucker Kennedy, Ameren Illinois

One unfortunate but all too predictable consequence of the COVID-19 pandemic is the fertile ground it has created for scammers. In particular, utility scams are on the rise as criminals prey on customers during this period of uncertainty and heightened anxiety. 

Ameren Illinois wants to warn business and residential customers about new, more sophisticated tactics scammers are using to trick individuals into giving up their personal information. Recently, we’ve seen them resort to masking their phone numbers to make it appear as if the call is originating from Ameren. They are calling at busy times of the day in an effort to confuse their victims and deploying more aggressive approaches, like asking customers to download payment apps like Cash App or Zelle while keeping the customer on the phone. 

Here are some tips on how you can spot a scam:

And here are some important keys to protecting yourself from a scam:

We are asking all of our customers to be on high alert. Don’t trust anyone asking for immediate payment. If you suspect someone is impersonating an Ameren employee, end the conversation and immediately call Ameren Illinois at 1-800-755-5000. PM

Visit ameren.com/stop-scams for more information, and follow Ameren Illinois on social media to receive the latest updates. 

Peoria Magazine: February 2021
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