« Previous Apr 2013Next »Archives About iBi What Managers Can Learn From Undercover Boss by Cindy Byrd Concern for results and concern for employees must live in harmony, rather than balance, and managers are the orchestrators of that harmony. Go Team Go! Jan Wright, Publisher, iBi Few would argue with the notion that the most important asset of any organization is its people; thus, management's focus on employee engagement is most appropriate. The Postmodern Manager A Way of Thinking, Feeling and Acting by Dr. John F. Gilligan Fayette Companies To say that we live in a world of complexity is to state the obvious, but to state how best to function in it is not so obvious. This is particularly true when it comes to management. Marathoners Turned Managers by Gabrielle Balzell Adam White and Brad Henz of RC Race Management know how to put on first-class events, from the starting mark to the finish line and beyond. A Q&A With Patrick Urich Manager, City of Peoria Photography by David Vernon Patrick Urich oversees the daily functions of the City of Peoria, including a budget of nearly $190 million, 14 departments and about 650 employees. A Day in the Life… At the Peoria Civic Center by Megan Pedigo Peoria Civic Center From booking to load-out, staff works cohesively for weeks, months and even years to manage events throughout the facility. Smells Like “Team” Spirit Managing Customer Service by Jessica Tharp Better Business Bureau of Central Illinois BBB's advice on managing an outstanding customer service team is simple: It’s all about good people and communication. A New Role for Emerging Leaders by Dr. Chuck Stoner Bradley University Young leaders must learn to work through others to be successful in a team setting. Combining a Sense of Mission with Business Sense by Stephen Peterson Heart of Illinois United Way In order to survive, nonprofit organizations must commit to both a sense of mission and business sense. Dealing Out Discipline Avoiding Legal Exposure by Kimberly Sarff Husch Blackwell LLP By following certain procedures for conducting employee discipline and terminations, employers can reduce the possibility of legal exposure. Is Your Project Seeing Red? by Jerrod Hock ALIPRO Align your project for success and a healthy ROI by learning to manage the triple constraint of time, quality and cost. Managing Decisions on the Farm by Darren Frye Water Street Solutions In just one generation, farming has changed dramatically. Certainly, the technology has changed, but in this information age decisions are more complex in agriculture, and riskier. Management of a Different Sort by Dr. Tim Vega OSF Saint Francis Medical Center Managing health at the community level can improve lives, cut costs, and spur economic development. Management: Art or Science? by Dr. Aaron Buchko Bradley University In order to effectively apply the scientific disciplines of management, you must first understand the art. Make Your Own Managerial Impact Avoid Your Boss’ Mistakes by Esther Francis Joseph After years of being overworked and underappreciated by managers, you vow, “When I become the boss, I am not going to make the same mistakes my supervisors made.” So, how’s that working for you now that you are in charge? Shining a Light on the Dark Side of Teams Seven Lessons the Business World Can Learn from the Downfall of Lance Armstrong by Dr. Bruce Piasecki Teams are more than the sum of their parts. Yet when the “dark side” is allowed to flourish—as in the case of Lance Armstrong—great harm can result. Region Water: Out of Sight, But Not Out of Mindby Karla Olson Teasley Illinois American Water Where Democracy BeginsMayor Jim Ardis - City of Peoria Finance Managing Your Credit Scoreby George DeMare III Midwest Mortgage Capital All About Indexesby Cathy Butler Morgan Stanley Smith Barney Workplace How to Form Strong Virtual Teamsby Amy Lambert OneFire Branding From the Inside Outby Melanie Long McDaniels Marketing A Q&A with Linda KrendickDirector of the Illinois Procurement Technical Assistance Center, Turner Center for Entrepreneurship at Bradley University Knowing the Demands of the JobMichael Davis - IWIRC Corp. Healthcare Our Ailing Healthcare SystemDebbie Simon, UnityPoint Health Connecting Long-Term Care Facilitiesby Joy Duling Central Illinois Health Information Exchange Celebrating Pink Smocks and Hearts of Goldby Paul E. Macek Proctor Hospital Balance The Telecommute Dispute by Gabrielle Balzell The longtime debate over telecommuting was recently thrust back into the headlines when Yahoo! instituted a new policy banning employees from working from home.